We use the information we collect from all Users to: Provide, improve, expand, and promote the cab9ja Platform Analyze how the cab9ja community uses the cab9ja Platform; Communicate with you, either directly or through one of our partners, including for marketing and promotional purposes; Personalize the cab9ja experience for you and your friends and contacts; Send you text messages and push notifications; Facilitate transactions and payments; Provide you with customer support; Find and prevent fraud; and Respond to trust and safety issues that may arise, including auto incidents, disputes between Riders and Drivers, and requests from government authorities. Additionally, we use the information we collect from Drivers for the following purposes related to driving on the cab9ja Platform: Sending emails and text messages to Drivers who have started the driver application process regarding the status of their application; Determining a Driver’s eligibility to drive for cab9ja. Notifying Drivers about ride demand, pricing and service updates; and Calculating and providing cab9ja auto insurance policy and analyzing usage patterns for. Sharing between Riders and Drivers. Riders and Drivers that have been matched for a ride are able to see basic information about each other, such as names, photo, ratings, and any information they have added to their Profiles. Riders and Drivers who connect their cab9ja accounts to Facebook will also be able to see their mutual Facebook friends during the ride. Drivers see the pick-up location that the Rider has provided. Riders see a Driver’s vehicle information and real-time location as the Driver approaches the pick-up location. Riders’ ratings of Drivers are shared with Drivers on a weekly basis. We de-identify the ratings and feedback, but we can’t rule out that a driver may be able to identify the Rider that provided the rating or feedback. Although we help Riders and Drivers communicate with one another to arrange a pickup, we do not share your actual phone number or other contact information with other Users. If you report a lost or found item to us, we will seek to connect you with the relevant Rider or Driver, including sharing actual contact information with your permission.Data Security. We are committed to protecting the data of The cab9ja community. Even though we take reasonable precautions to protect your data, no security measures can be 100% secure, and we cannot guarantee the security of your data.
We may make changes to support from time to time. If we make any material changes, we will let you know through the cab9ja Platform, by email, or other communication. We encourage you to read this Privacy Policy periodically to stay up-to-date about our privacy practices. As long as you use the cab9ja Platform, you are agreeing to this Privacy Policy and any updates we make to it.